Terms and Conditions
Unit H12, Sheaf Bank Business Park, Prospect Rd, Heeley, Sheffield, S2
3EN
Company Reg: 9253760
VAT number 132039451
sales@wedoworkwear.com
0114 398 9454
If you need to contact us, please use the details above.
These terms and conditions form the basis on which you can visit us
and our website. Please read them carefully as they contain important
information.
We Do Workwear general terms and conditions
This site is owned and operated by We Do Workwear of Unit H5,
Sheaf Bank Business Park, 20 Prospect Road, Heeley, Sheffield, S2 3EN.
If you have any queries about these terms and conditions or if you
have any comments or complaints on or about our website, you can
contact us at
sales@wedoworkwear.com
or 0114 398 9454.
1. The contract between us
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We must receive payment of the whole of the price for the goods that
you order before your order can be accepted. Payment of the price
for the goods represents an offer on your part to purchase the
goods, which will be accepted by us only when the goods are
dispatched. Only at this point is a legally binding contract created
between us.
2. Acknowledgement of your order
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To enable us to process your order, you will need to provide us with
your e-mail address. We will notify you by e-mail as soon as
possible to confirm receipt of your order and to confirm details.
For the avoidance of doubt, this correspondence does not constitute
a contract between us.
3. Ownership of rights
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All rights, including copyright, in this website are owned by or
licensed to We Do Workwear. Any use of this website or its
contents, including copying or storing it or them in whole or part,
other than for your own personal, non-commercial use, is prohibited
without our permission. You may not modify, distribute or repost
anything on this website for any purpose.
4. Accuracy of content
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We have taken care in the preparation of the content of this
website, in particular to ensure that prices quoted are correct at
the time of publishing and that all goods have been described
accurately. However, orders will only be processed if there are no
material errors in the description of the goods or their prices as
advertised on this website. Any weights, dimensions and capacities
given about the goods are approximate only.
5. Damage to your computer
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We try to ensure that this website is free from viruses or defects.
However, we cannot guarantee that your use of this website or any
websites accessible through it will not cause damage to your
computer. It is your responsibility to ensure that the right
equipment is available to use the website. Except in the case of
negligence on our part, we will not be liable to any person for any
loss or damage which may arise to computer equipment as a result of
using this website.
6. Availability
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All orders are subject to acceptance and availability. If the goods
you have ordered are not available from stock, we will contact you
by e-mail or phone (if you have given us details). You will have the
option either to wait until the item is available from stock or to
cancel your order.
7. Ordering errors
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You are able to correct errors on your order up to the point on
which you click on “submit” during the ordering process.
8. Price
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The prices payable for goods that you order are as set out on our
website. Prices can be shown inclusive or exclusive of VAT by using
the slider top right of the web page. VAT is at the current rate and
is correct at the time of entering information.
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Where it is not possible to accept your order to buy goods of the
specification and description at the price indicated, we will advise
you by email, and offer to sell you the goods of the specification
and description at the price stated in the email and will state in
the email the period for which the offer or the price remains valid.
9. We Do Workwear payment terms
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We will take payment upon receipt of your order from your credit or
debit card. We accept no liability if a delivery is delayed because
you did not give us the correct payment details. If it is not
possible to obtain full payment for the goods from you, then we can
refuse to process your order and/or suspend any further deliveries
to you. This does not affect any other rights we may have.
10. We Do Workwear delivery charges
- Delivery charges vary according to the type of goods ordered.
11. Delivery
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Our delivery charges are set out on the
delivery info page
on our website.
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You may be required to pay extra for delivery and it might not be
possible for us to deliver to some locations.
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We will deliver the goods to the address you specify for delivery in
your order. It is important that this address is accurate. Please be
precise about where you would like the goods left if you are out
when we deliver. We cannot accept any liability for any loss or
damage to the goods once they have been delivered in accordance with
your delivery instructions (unless this is caused by our
negligence). We will aim to deliver the goods by the date quoted for
delivery but delivery times are not guaranteed and therefore time is
not of the essence. In any event, we will aim to deliver your goods
within 10 days from the day after the day we received your order. If
delivery is delayed beyond this time, we will contact you and either
agree a mutually acceptable alternative date, or offer you a partial
refund.
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You will become the owner of the goods you have ordered when they
have been delivered to you. Once goods have been delivered to you
they will be held at your own risk and we will not be liable for
their loss or destruction.
12. Risk and ownership
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Risk of damage to or loss of the goods passes to you at the time of
delivery to you. If you choose to use your own courier then the risk
passes to you as soon as the goods are handed to your courier. You
will only own the goods once they have been successfully delivered.
13. Cancellation rights
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Under The Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013 SI 2013/3134 you have the legal
right to cancel your order up to 14 calendar days after the day on
which you receive your goods (with the exception of goods mentioned
in
13.3 below). You do not need to give us any reason
for cancelling your contract nor will you have to pay any penalty.
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Should you wish to cancel your order, you must notify us immediately
via email
sales@wedoworkwear.com
or by phone 0114 398 9454.
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You cannot cancel your contract if the goods you have ordered are
personalised.
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If you have received the goods before you cancel your contract then
you must send the goods back to our contact address at your own cost
and risk. If you cancel your contract but we have already processed
the goods for delivery, you should not unpack the goods when they
are received by you and you must send the goods back to us at our
contact address at your own cost and risk as soon as possible.
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Once you have notified us that you are cancelling your contract, and
we have either received the goods back or, if earlier, received
evidence that you have sent the goods back, we will refund any sum
debited by us from your credit or debit card within 14 calendar
days.
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We may make a deduction from your refund for any loss in the value
of the goods supplied if the loss is the result of unnecessary
handling by you (for example using or wearing the goods prior to
cancellation).
14. Cancellation by us
- We reserve the right not to process your order if:
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We have insufficient stock to deliver the goods you have ordered;
- We do not deliver to your area; or
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One or more of the goods you ordered was listed at an incorrect
price due to a typographical error or an error in the pricing
information received by us from our suppliers.
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If we do not process your order for the above reasons, we will
notify you by e-mail and will re-credit to your account any sum
deducted by us from your credit/debit card as soon as possible, but
in any event within 14 days.
15. If there is a problem with the goods
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If you have any questions or complaints about the goods please
contact us. You can do so at
sales@wedoworkwear.com.
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We are under a legal duty to supply goods that are in conformity
with this contract and in accordance with the Consumer Rights Act
2015 (the Act).
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If you wish to exercise your legal rights to reject goods which do
not conform with the Act you must either return them in person to
where you bought them, post them back to us, or (if they are not
suitable for posting) or allow us to collect them from you. We will
pay the cost of postage or collection.
16. Liability
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Unless agreed otherwise, if you do not receive goods ordered by you
within 30 days of the date on which you ordered them and decide to
cancel the order rather than re-arrange delivery (in accordance with
clause 11), we will provide you with a full refund.
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We are only responsible for losses that are a natural, foreseeable
consequence of our breach of these terms and conditions. We do not
accept liability if we are prevented or delayed from complying with
our obligations set out in these terms and conditions by anything
you (or anyone acting with your express or implied authority) does
or fails to do, or is due to events which are beyond our reasonable
control.
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Furthermore, we do not accept liability for any losses related to
any business of yours including but not limited to: lost data, lost
profits, lost revenues or business interruption.
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You must observe and comply with all applicable regulations and
legislation, including obtaining all necessary customs, import or
other permits to purchase goods from our site. The importation or
exportation of certain of our goods to you may be prohibited by
certain national laws. We make no representation and accept no
liability in respect of the export or import of the goods you
purchase.
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Notwithstanding the foregoing, nothing in these terms and conditions
is intended to limit any rights you might have as a consumer under
applicable local law or other statutory rights that may not be
excluded nor in any way to exclude or limit our liability to you for
any death or personal injury resulting from our negligence. You have
certain rights as a consumer including legal rights (e.g. under the
Act) relating to faulty and/or misdescribed goods.
17. Notices
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Unless otherwise expressly stated in these terms and conditions, all
notices from you to us must be in writing and sent to our contact
address at Unit H5, Sheaf Bank Business Park, 20 Prospect Road,
Heeley, Sheffield, S2 3EN and all notices from us to you will be
displayed on our website from time to time.
18. Changes to legal notices
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We reserve the right to change these terms and conditions from time
to time and you should look through them as often as possible.
19. Law, jurisdiction and language
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This website, any content contained therein and any contract brought
into being as a result of usage of this website are governed by and
construed in accordance with English law. Parties to any such
contract agree to submit to the exclusive jurisdiction of the courts
of England and Wales. All contracts are concluded in English.
20. Invalidity
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If any part of these terms and conditions is unenforceable
(including any provision in which we exclude our liability to you)
the enforceability of any other part of these conditions will not be
affected.
21. How we may use your personal information
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We will only use your personal information as set out in our privacy
policy:
www.wedoworkwear.com/privacy-policy
22. Third party rights
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Nothing in this Agreement is intended to, nor shall it confer any
rights on a third party.
23. Other important terms
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Alternative dispute resolution is a process where an independent
body considers the facts of a dispute and seeks to resolve it,
without you having to go to court. If you are not happy with how we
have handled any complaint, you may submit the dispute for online
resolution to the European Commission Online Dispute Resolution
platform.